Homesafe 3 Security & Compliance Programme

Public Sector Housing — London Borough of Harrow

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Client London Borough of Harrow

Duration December 2022 – February 2026

Sector Public Sector Housing

Type Residential

Overview

WG Wigginton Ltd delivered a long-term Security & Compliance Contract across multiple occupied residential estates in Harrow and Stanmore, covering 426 flats across a wide range of blocks and property types.

The project was led by Contracts Manager Jan Mrozek as well as resident liaison officers, with a strong focus on safety, access planning, programme control and regulatory compliance, while minimising disruption to residents during delivery.

What We Delivered

Fire Safety & Compliance Works

New flat entrance door sets for both tenanted and leaseholder dwellings.
Store cupboard door replacement set to improve fire separation.
Loft hatches at the top of communal staircases with FB locking.
Service duct access panels on communal staircases were replaced
LD2 fire alarm and detection systems within all tenanted and leaseholder dwellings.

Electrical

Door entry access upgrade and control systems throughout each block.
New Communal lighting with energy-efficient LED luminaires
Emergency lighting incorporating PIR movement sensors.

Building & External Works

Complete replacement of main entrance doors and side screens.
Main entrance letter boxes, including floor-mounted and stand-mounted units.
Vinyl flooring to ground floor entrance lobbies.
Adjustment of external entrance pathways to achieve flush thresholds and improve accessibility.
MetroSTOR (PBMT 2) external storage units at selected locations, including Alexandra Avenue and Beatty Road.

Results And Impact

The works delivered a safer, more secure and fully compliant living environment for residents, with strengthened fire compartmentation, improved early fire detection and enhanced emergency preparedness across all blocks. Security and access control were significantly improved, while upgraded communal and emergency lighting increased visibility, safety and energy efficiency. Accessibility improvements and refreshed entrances enhanced day-to-day usability and resident experience, while external storage solutions reduced communal clutter and improved overall estate management.

Resident & Staff Satisfaction

Resident feedback was positive, with over 90% satisfaction recorded across key areas including communication, programme timescales, quality of work, staff conduct, site management and health and safety. Overall project satisfaction was high, reflecting effective coordination, consistent standards and a positive resident experience throughout the works.

Social Value

We supported local skills development and employment by employing two apprentices undertaking Level 3 Electrical Installation qualifications and providing multiple full-time work experience placements, giving individuals hands-on exposure to site safety and trade skills.

In partnership with Shaw Trust, we created inclusive volunteering opportunities for young adults with special educational needs, delivering planting and ongoing maintenance works that introduced over 150 shrubs and plants and improved communal green spaces.

We also supported vulnerable groups through community donations and events, including contributions to a local food bank, hosting Christmas lunches and entertainment for elderly residents, and organising inclusive activities for disabled adults.

These initiatives strengthened community wellbeing, promoted inclusion, and delivered lasting social and environmental benefits beyond the core works.

PROJECT AT A GLANCE

Properties Multiple occupied estates

Total flats 426 flats

SERVICES DELIVERED

Fire Safety & Compliance
Electrical
Building & External Works
Door Entry & Access Control Systems
External Storage Solutions

Related Projects

"The service we receive from WG has been impeccable not just limited to the engineers workmanship and standards but right through to and including the contract managers, admin staff and finance team, who are always available and flexible in providing support. WGW help us achieve these high standards by utilising their expertise and experience to undertake a full suite of electrical works, including EICR programmes and any required remedials to keep our electrical systems safe."

Adam Bunting,

M&E Services Manager

Project Outcomes

Strengthened Fire Safety

New fire door sets, LD2 detection and improved fire separation delivered stronger compartmentation and better early fire detection across all blocks.
Improved Security & Access Control

Upgraded door entry and control systems throughout each block significantly enhanced building security for residents.
Better Lighting & Energy Efficiency

New energy-efficient LED communal lighting and PIR-controlled emergency lighting increased visibility, safety and efficiency.
Enhanced Accessibility

Adjusted external pathways achieved flush thresholds, while refreshed entrances and new lobby flooring improved day-to-day usability.
90%+ Resident Satisfaction

Over 90% satisfaction was recorded across communication, timescales, quality of work, staff conduct, site management and health and safety.